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Answer to what people are curious about Ceragem Company

Does CERAGEM Thermal Massenger cure the illness?

A CERAGEM Thermal Massenger was developed based on the principle of the Chuna Method(chiropractic) originated from China.ChunaMethod is a manual medicinetheraphy to straighten the misaligned bone and joint and loosen the knotted muscle.While practicing the Chuna therapy, it improves the pain by circulating the blocked flow and energy and removesthe cause of the illness by recovering naturla healing power.CERAGEM Thermal Massager relieves the pain by applying heat, finger pressuer and massage based on the Chuna Method.CERAGEM Thermal Massager hepls recover from the illness by increasing immune system. We have customerwho use the CERAGEM Thermal Massenger steadily and recovered from a certa8in disease.However,the case does not apply to all diseases to be curedby using the CERAGEM Thermal Massenger
Can I tryout CERAGEM Thermal Massager for free?

Yes, you can. Recently as the smart consumers increase, the companies provide "customer experience" as a marketing ,method proving their product quality.The filed of "customer experience" varies.The companies are offering free trail for Kimachi refrigerator, home appliances, car and even an apartment.The customers can purchase the product after they used for a certain period.Generallhy the products the customers want to try out before the purchase are high in price and to be used for a long period of time.Especiall, the CERAGEM Thermal Massager is a medical product directly related to health.For that reason the need for purchase is generated when the consumer experiences the effect of the the product.In addition , the period responding to the effect of the CERAGEM Thermal Massager varies from person to person . So CERAGEM offers free offers free trial of the product irrespective of time.
Is CERAGEM an American company?

CERAGEM is a Korean medicla equipment company established in 1998. The headquarters is located in Cheonan.CERAGEM is a healthcare group having five subsidaries inthe field of blood glucose monitor, skin care device,cosmetics and healthy living products.CERAGEM advanced to US market at the same time of its establishment.Currently, CERAGEM has 3000 CERAGEM centers around the world to experience the CERAGEM Thermal Massager.CERAGEM Thermal Massager is the world best product developed by Korean technology.
Can anybody use CERAGEM Thermal Massager?

CERAGEM Thermal Massenger is a home medical device developed based on the principle of finger pressure, massage , moxibustion and thermal therapy.The whole family can use CERAGEM Thermal Massenger.However a pregnant woman, poeple who have who are allergic and siensitive to heat and people who have a certain condition and disease such as malignant tumor, high-fever,skin trouble while using the product, extremely low staminam and using thelife-support machine need to consult with a doctor before before use of the product.It needs special attention for those who have waek skin or diabetes not to have a burn when using the masager at high temperature.
I feel my energy is lower after using CERAGEM Thermal Massager. What is the reason?

While using the CERAGEM Thermal Massenger, the customer may experience some symptoms that they did not have before.It is aclled an agonistic response.While the toxin and impurity is released from the body , the health condition becomes temporaily as a process of natural healing .Those various symptoms as reactions to the natural healing are called an agonistic response collectively. The "agonistic response" is commonly understood concept int he Eastern medicine and the alternative medicine. The word "Hojeon" or "MyeongHyoen"(agonistic) is addressed in the Book History out of the Seven Classics the Four Boooks and the three Classics for the first time. There is a text explainig agonistic response from the Book of History and it can be interpreted as "The disease cannot be cured if there is no agonistic response after taking the medicine." As it shows, the Eastern medicine evaluates the "agonistic response" positively as a natural immune reaction or natural healing process during the illness is treated.The "agonistic response" can be appeared during the use of CERAGEM Thermal Massager. Usually, it appears temporaily and disappears in a few days.If the response gets worse , it is recommended to use the product after consulting with a doctor.
How many times a day should I use the CERAGEM Thermal Massager?

We recommend the customer to use the massager up to 2 times a day since it uses up quite a bit of energy during the use.Please do not put on or use the things that can cause fire(fabric,blanket,candle,cigarette,liquor,bowl with water and heavy things) other than the band and belt provided by CERAGEM.It is possible to get hurt from falling anfd have product damage in case of standing or running on the product
Where are the CERAGEM centers in Korea?

There are 14 centers in Korea. You can visit the center to try out the product any time and purchase the product there also. Please call us for detail inquiries to call center(1577-5570), you can have the center information in your area.
Is it OK to sleep on the CERAGEM Thermal Masssager?

Please do not sleep on the CERAGEM Thermal Massager for long hours like the bed. The structure of the CERAGEM Thermal Massager does not support the whole body evenly like a bed mattress.So sleeping for long hours on the massager can cause stress to the spine sucg as muscle strain on the shoulder, neck and back.In addition, it is possible to get burned in case of using the massager at high temperature for long hours.

What is the principle of the CERAGEM Thermal Massager?

Ceragem Thermal Massager is based on the principle of an alternative medicine of Western Chiropractic and Chinese Chuna Method. The alternative Method means "the therapy treating the diseases without administering medication or injection". Ceragem Master can be used on the automatic mode with the function of heating, finger pressure, massage and moxibusition for 40 minutes. The effect of the Ceragem Master varies from person to person. It is recommended to purchase this product after trying it out at the product center.
Where can I find the product model number?

For M3500 and EK model, it is written on the left side and next to the power connector when you lay down the massager.
Can CERAGEM Thermal Massager be purchased by a phone order?

Phone order is not possible. You can visit the nearest center and purchase the product after trying out the product.
I would like to purchase CERAGEM Thermal Massager. How much is that?

You can contact us on this number +234 903 367 7777 or fill our request a quote form here Here email us support@ceragem.com.ng
I lost the product usage manual. Can I download it from the internet?

Yes, you can download the manual from the CERAGEM homepage.
I want to transport the product. Is it possible to transport by car?

Yes, it is possible. It can be disassembled and loaded in the back seat of the car.
What is the appropriate temperature for the Ceragem Master?

The appropriate temperature is in between 45~55℃ .
What is the allowable temperature range for the Ceragem Master?

The temperature range is in between 30~75℃ .
What is the power consumption?

Max 280W for CGM-M3500 , Max 300W for CERAGEM-EK
The illness condition not allowed to use the product.

Osteoporosis , Disk surgery (with Prostheses) , Scoliosis, Pregnant Woman
Should the Ceragem Thermal Massager be used before the meal?

It is recommended to use 30 minutes after the meal at the temperature of 45°c~55°c due to the loss of energy.
What is the allowable weight to use the Ceragem Master?

The customer with the weight of up to 150 kg (330 lb) can use the Ceragem Master.
I would like to convert the voltage from 220V to 110V. How can I do that?

The voltage conversion of the product is not possible. The customer need to purchase the transformer to convert the voltage. The capacity of the transformer is 1KW.
How many times a day should I use?

It is recommended to use 2 times a day in the morning and in the evening. If you are low in energy, try once a day and then increase the frequency of usage. If you have strong energy, you may use 3 times a day. Using the product steadily is more important than using it frequently.

I lost the product usage manual. Can I download it from the internet?

Yes, you can download the manual from the CERAGEM homepage.
I want to transport the product. Is it possible to transport by car?

Yes, it is possible. It can be disassembled and loaded in the back seat of the car.
What is the appropriate temperature for the Ceragem Master?

The appropriate temperature is in between 45~55℃ .
What is the allowable temperature range for the Ceragem Master?

The temperature range is in between 30~75℃ .
What is the power consumption?

Max 280W for CGM-M3500 , Max 300W for CERAGEM-EK
The illness condition not allowed to use the product.

Osteoporosis , Disk surgery (with Prostheses) , Scoliosis, Pregnant Woman
Should the Ceragem Thermal Massager be used before the meal?

It is recommended to use 30 minutes after the meal at the temperature of 45°c~55°c due to the loss of energy.
What is the allowable temperature range for the Ceragem Master?

The customer with the weight of up to 150 kg (330 lb) can use the Ceragem Master.
I would like to convert the voltage from 220V to 110V. How can I do that?

The voltage conversion of the product is not possible. The customer need to purchase the transformer to convert the voltage. The capacity of the transformer is 1KW.
How many times a day should I use?

It is recommended to use 2 times a day in the morning and in the evening. If you are low in energy, try once a day and then increase the frequency of usage. If you have strong energy, you may use 3 times a day. Using the product steadily is more important than using it frequently.

What is the principle of the CERAGEM Thermal Massager?

Ceragem Thermal Massager is based on the principle of an alternative medicine of Western Chiropractic and Chinese Chuna Method. The alternative Method means "the therapy treating the diseases without administering medication or injection". Ceragem Master can be used on the automatic mode with the function of heating, finger pressure, massage and moxibusition for 40 minutes. The effect of the Ceragem Master varies from person to person. It is recommended to purchase this product after trying it out at the product center.
Where can I find the product model number?

For M3500 and EK model, it is written on the left side and next to the power connector when you lay down the massager.
Can CERAGEM Thermal Massager be purchased by a phone order?

Phone order is not possible. You can visit the nearest center and purchase the product after trying out the product.
I would like to purchase CERAGEM Thermal Massager. How much is that?

Please refer to the information of the applicable headquarters and call us.

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